Jennifer M.
January 5, 2024
As always, Horizon and their team did amazing! Scott and Brian communicated well before arriving for the appointment and were incredibly professional and respectful once they arrived. Brian did a great job looking at our tankless water heater and Scott assessed our furnace. As a new homeowner, I truly appreciated that they were up front and explained everything and never felt like they were pressuring me into anything. They were able to install a water pressure regulator and new shut off valve same day. Highly recommend Horizon for your residential or commercial needs, they will always do right by you!
Debra Day H.
January 5, 2024
The winter maintenance of our HVAC system was thoroughly checked by the technician. He explained that everything was in order and even recommended some other services. I valued his time and expertise.
Nicholas A.
December 30, 2023
Johnny is the best!
Aaron C.
December 29, 2023
Always very professional, communicative, and knowledgeable! Would highly recommend Horizon!
Heather M.
December 28, 2023
Scott was top-notch and very diligent in his work. He serviced my furnace and was highly knowledgeable and helpful, answering all my questions patiently and clearly. The pricing was fair and reasonable, and the process was smooth and efficient. I highly recommend Horizon to anyone in need.
Tricia S.
December 27, 2023
Scott and Chris were more than 5 star!! Professional, kind, and worked around our holiday dog hotel with huge hearts. Grateful they were so thorough with the inspection and gave us a great recommendation. Thank you.
Garth S.
December 26, 2023
The gentlemen that showed up were friendly and did a great job of explaining everything.
Edward B.
December 17, 2023
Johnathan and Josh with Horizon came by to do a maintenance check up on our furnace, which
I recommend getting. They both did a fantastic job. So friendly and totally perfeshionly job. Thank you Johnathan and Josh
Edward
Suzette B.
December 17, 2023
The service we get from Horizon is always excellent. Your team are very thorough, they always offer advice and we feel we are important costumers. Thanks to Jonathan and Josh today. You guys are awesome!
Anne L.
December 15, 2023
I have been using Horizon Services for a few years now, I really like that they schedule my annual furnace and ac tune ups for me. They are always prompt and professional.
Matt A.
December 14, 2023
Scott, our technician, did an excellent job! His communication was timely, he shared his perspective on things that could work better, but did it in a manner that was not salesy or pushy. I appreciated his transparency and professionalism while he completed his work.
Denise L.
December 11, 2023
Experienced and friendly technicians! I have had my furnace maintained annually for years - and also had some plumbing repairs completed. Always exceptional and professional service.
Alma V.
December 11, 2023
Jonathan was awesome, he is super friendly and helpful.
Alan
December 7, 2023
Technician was well dressed on time did a very thorough professional job. I would highly recommend.
William B.
December 6, 2023
Placed a call Friday morning about a furnace not working. Got service same day - later that afternoon. A nice man named Nate came and fixed our problem and serviced our furnace. Got us up and running within a few hours. Nice work, Nate & Horizon.
Kevin L.
November 29, 2023
Scott was terrific, he got to the root of the problem and helped me understand what I needed to do to get it fixed. Office staff was great at keeping me informed during the process.
Kaki Y.
November 17, 2023
The whole staff was so thorough in their assessment before installation. The technicians who performed the install were professional, knowledgeable, and completed the entire project in one day. I absolutely recommend Horizon to anyone needing a new HVAC system, you will have peace of mind if you go with this company!
Jennifer S.
November 14, 2023
I love working with Horizon. Everyone is professional and friendly, and they do a great job. I just had a new furnace and A/C installed, and they made the process as easy as possible for me.
Bill G.
November 9, 2023
Jon and Johnathan were great to see in action. Friendly and professional! Changed my shower valve and now I can easily turn the water on and off. Thanks!
Jeffrey S.
November 7, 2023
You don't see terrific service like this anymore. Horizon Services was GREAT from the start. Picked up on the first ring. They were able to schedule my appointment that day. Texted me a reminder. Texted me when they were on their way. No, "we'll be there between 2 pm and 4 pm" nonsense. Zen was right on time. He was pleasant with my wife and explained the issue. He was pleasant with me. Zen was knowledgeable, fixed the problem, and offered alternatives. He said all the right things. I hope to not need them again soon, but you can bet I'll call them the next time I have a problem with my furnace or air conditioning.
Tom V.
November 3, 2023
Quick visit to fix humidifier. They were prompt, clean, and courteous as always. They are the standard with which all other HVAC companies strive to achieve.
Tender Touch Animal H.
November 2, 2023
AMAZING! Everyone at Horizon has been great to work with and we have truly appreciated the time and effort Scott and Jonathon have put into our system. Highly recommend Horizon services as they also truly value customer service and working with you to get everything running as it should.
Don J.
October 31, 2023
I live out of states and needed help for my parents who are 88 years old. First big snow of the year and freezing temperatures the furnace went out. The technician was thorough and did a good job in resolving their issues with the furnace. Lots of cleaning and some parts had to be ordered. Heat is on and my parents are grateful.
BJ
October 17, 2023
They are a great company to work with! They're honest, kind and knowledgeable! The best!!
Spanky M.
October 13, 2023
Horizon Tech Zen was very professional and did a fantastic job repairing our water heater. He took a pretty beat down device and made it look brand new. I highly recommend this company and ask for Zen he is a great tech and very honest!!
Todd G.
October 11, 2023
Great service. Friendly and knowledgeable techs. Always on time and thorough service.
James T.
October 7, 2023
The technician, Zen, was friendly, professional, and thorough. He explained everything that he was doing and why.
Bonny J.
October 5, 2023
I heard through a neighbor that Horizon was the best company to work with, as I was searching for new a garage door. The service was excellent! I was explaining that did to my age and new knee, I could no longer get into my crawl space to change my filters for heating/ air conditioning. They offered me a service for minimal amount per month to check out both regularly and change whatever needed to be changed. After cleaning my air vents, the other company told me I would need a new furnace and a/c unit. I called Horizon immediately to come and check for me. I did not realize they had marked it on my paperwork the last time they changed the filter that I would soon need a new furnace/ ac. They took care of the job quickly and to perfection. Recently, they came back to check the furnace when I asked the gentleman if he knew anything about gas because my back burners on my range quit working. He found the problem immediately and did not charge me. I realized that Horizon wasn't just as another company but a family. Anything I need that pertains to my home, I will be calling Carol @ Horizon Services. They REALLY CARE!
Merl S.
September 19, 2023
Called that it was time for the Fall maintenance. Punctually showed up and checked all equipment. I have had the furnace/AC/heat pump/humidifier for 11 years. I also had an air duct purifier installed to reduce viruses and bacteria. Super job as always!!
Liz N.
September 12, 2023
Zen performed his service professionally and communicated the results well. He remembered us from earlier service calls and will be welcome here in the future.
Gary E.
September 8, 2023
Scott provided excellent HVAC service for us - he's very knowledgeable, professional, thorough and friendly. A great experience for us. Thanks, Scott.
Peter T.
September 1, 2023
We had an AC problem and we’re facing a long holiday weekend without AC. Horizon showed up and fixed the issue. They fixed the problem quickly and worked with us on several key cost issues. They were empathetic and helpful. I would recommend them without reservation
Sony
August 26, 2023
Horizon Services is my go-to. They never disappoint. Loyal customer here. I will always recommend their services. No matter the Tech, each and every one is friendly, very knowledgeable, and take pride in their work. Thank you, Zen, for your stellar semi-annual maintenance and taking the time to explain everything in detail. Again, loyal customer here.
Gary E.
August 25, 2023
Friendly, professional, high-quality service provided by Horizon's team member, Zen.
A. T.
August 23, 2023
Great experience. Thank you!
Ilene W.
August 9, 2023
I was very impressed with the professionalism of Scott when he came to diagnose the air conditioning problem and with Caroline who came to explain and finalize the purchase and installation details of a new furnace.
Kathy H.
August 9, 2023
We've used Horizon for years. Very reliable and honest. Well trained techs and always friendly. Take time to explain the system to us.
Thomas S.
July 27, 2023
Horizon has excellent employees! They call you yo let you know they are on the way. They arrive on time and are prepared when they get here. They read the notes from the previous technician visits. Yesterday, the technician fixed the issue with the AC right away. He thoroughly examined the system for any other potential problems. There was no charge since I am a subscriber to their service & maintenance agreement. They came out and resolved my issue within 1 hour of my phone call!
Amanda D.
July 20, 2023
Our technician, Scott, was fabulous 🎉🙌. Help from the amazing office manager/receptionist was also top notch.
Paula
July 16, 2023
Scott is the best! Appreciate his knowledge and professionalism and the time he takes to explain things.
Michael W.
July 4, 2023
Great experience. Almost immediate appointment, courteous phone interaction, and tech was right on time, professional, explained what he was doing, and no BS. HVAC is inherently expensive so be prepared for that.
G H.
June 28, 2023
Employees were responsive, polite, professional, and knowledgeable. Someone was sent the same day I called. Others are scheduled to follow up and have already called to make appointments starting the following day for the extra work needed and an estimate.
Melanie S.
June 21, 2023
Scott was awesome! Very informative and helpful. Thanks for your service!
Kathy J.
June 14, 2023
Horizon continues to do business like many of us remember, but have trouble finding today. Always responsive, on time, knowledgeable, taking time to help my anxious doggie become more comfortable, & they know how to do their job & communicate all along the way. How nice! Kathy J
Merl S.
June 3, 2023
Very knowledgeable, trustworthy, pleasure to talk with.
Maryjean N.
June 3, 2023
Scott was very polite professional and thorough.
Farah B.
May 29, 2023
I have had Zen and Jonathan at my home doing either large work or maintenance. Both were professional and very good at what the do.
Richard C.
April 5, 2023
Horizon is consistently responsive to our needs, particularly when heating or hot water is malfunctioning in the middle of winter. We can’t say enough about the timeliness and quality of their work, and we have been calling on them for over 15 years.
Lynda D.
February 19, 2023
The entire experience was great! They replaced our 40 year old furnace with a new one, which we love! Everyone was so knowledgeable and professional from the techs that came to Carolyn who explained everything to us! I never felt pressured and the information I needed to choose the right furnace for our needs! Thank you!
David L.
February 15, 2023
Scott was very professional, honest and thorough!
Joan C.
February 8, 2023
A handsome Boilerman Named Scot came for our annual maintenance on two separate boilers which he completed promtly after discussing with scot a area of our house that was cold he suggested moving the thermostat to a different location that worked like a charm. So we now have a comfortable warm house. This began at 8 Am sunday morning so this Co. Is concerned about their clients. Bravo Tom and Scot ( the master griller.) Thanks Bill and Joan.
Cheryl P.
February 2, 2023
Great job
Urban B.
January 28, 2023
Great service!
Denise I.
January 21, 2023
Zen was fabulous. I Always appreciate Horizon. They're awesome.
Edward B.
January 20, 2023
Great job. Very professional. I totally recommend this company.
Bill C.
January 5, 2023
Both techs were great. Called late on Friday afternoon, they worked until my boiler was fixed. On a cold night too. Thanks.
Joe B.
December 23, 2022
Professional and thorough. Tech took time to explain what he was doing. Recommend any one with hvac to contact tem
Bob K.
December 13, 2022
Excellent service, prompt professional, thorough.
William B.
December 2, 2022
Zen is an excellent tech.
Aaron V.
November 30, 2022
Technician also made repairs on garage door.
Bill G.
November 30, 2022
Scott was friendly and professional. He went about his work well and kept me informed. At the end he went over all that he had done. The best part of his report was that the system is functioning well...No needed repairs. He also pointed out the there has been a code change with regard to the gas valve leading to the furnace. However, that did not mean I would have to change it out at this time.
Terrel D.
November 24, 2022
Excellent service.
Tim S.
November 6, 2022
Jonathan was very professional and courteous. Quick but thorough.
Melissa F.
October 24, 2022
Dan the repair man came over early but called first to make sure we were ready. He was great with our dog, very knowledgeable and got to work. He was able to fix our humidifier at a reasonable cost and was honest about how our system was running. This is the first time using this company but will use them in the future if we need anything else.
Steve N.
October 18, 2022
Knowlegeable and customer oriented service. Tested and verified that hot water radiant heating system was working and explained how the system worked to us. Great Service!
Karlee C.
October 17, 2022
Prompt, knowledgeable, helpful in explaining our options w/ older boiler unit. Friendly and easy to work with.
Stephen F.
October 3, 2022
They couldn’t repair my unusual hybrid steam/hydronic system but were very polite/knowledgeable and referred me to a different company. Didn’t charge me.
Richard W.
September 26, 2022
Very professional from front office to service technician. Their post card promoting seasonal HVAC maintenance specials is great with terrific savings. They keep in touch about the scheduled appointment and always on time.
Kirt M.
September 22, 2022
Horizon is very professional. Service personnel seem very trained. They are not the least expensive but one of the best.
Jerry A.
August 16, 2022
They came out quickly and repaired the broken garage door correctly. Technician Jonathan was friendly and professional.
Ronald P.
July 21, 2022
The technician was very thorough in his diagnostics, explained our options, and was also quite professional in completing the repairs. While he was at it, he also discovered a leak in our water heater, which is in our crawl space, and gave us some options on where to go next. Thanks a lot.
Kendall H.
July 7, 2022
Horizon met with me on a Saturday, and had new A/C and furnace installed by the following Tuesday - in time to MAJOR city of Denver rebates. The sales rep and installers were models of professionalism. I am incredibly pleased with their service and cannot complement them enough.
Kenneth F.
July 6, 2022
What an amazing company my air conditioner went out on the Wednesday at 2:30pm and the temperature was 96 degrees I immediately called Horizon Services my neighbor recommended them it was the Thursday before the Fourth of July weekend my air conditioner was 23 years old and needed to be replaced. I was desperate I had big plans for the weekend. They had a technician Dan came out that afternoon it just could not be fixed anymore not worth it. Carolyn the sale rep came out at 5:30pm and she wrote up my new air conditioner contract and technicians Dan, Mike and Zen did a amazing job they were here at 7:30am the next day on Friday and I had my new air conditioner in by that afternoon. They saved my weekend plans they were a godsend. Very professional and friendly service they went out of there way to get this done for me. I can not thank them enough. Just a awesome job.
Margaret W.
June 24, 2022
Horizon has always been there for us with our heating and a/c. Very prompt and courteous.
Kim W.
June 10, 2022
Great experience with this company. Dan was very helpful and easy to work with. Will recommend and use Horzon
Francine A.
June 5, 2022
The technicians are always so considerate and knowledgeable! So kind and patient listening to questions and concerns.
Paul S.
April 20, 2022
The service person was on time, knowledgeable and informative.
He changed our system from heat to air conditioning and made sure we were satisfied. Great service!
Neil S.
April 13, 2022
Marlowe and Jonathan were great. Explained everything that needed to be done.
Bradley P.
April 12, 2022
Excellent service with professional personnel!
Ron C.
February 8, 2022
Had to have a new water heater installed. Have used Horizon for years. Heater and air conditioning. The techs know what they are doing and I have always trusted them. Thomas installed my new water heater today brought it up to current codes. Great job.
MAGGIE W.
February 1, 2022
Always friendly, professional and on time!
P O.
January 21, 2022
Always great service.
Cynthia G.
January 14, 2022
I got a Furnace cleaning, and was very satisfied with this Company, from start to finish. I'd recommend them
natstarfish
January 8, 2022
Friendly service and gave good recommendations and advice on maintaining our systems and upcoming maintenance precautions. We've worked with Horizon for years and they are there when we need them.
James T.
December 4, 2021
Scheduling an appointment with Horizon was easy. The technician showed up on time and was very professional. He quietly went about his work and when finished, he satisfactorily answered all of our questions. We will definitely use Horizon again!
Gilbert O.
November 4, 2021
The Techs showed up to the house very professional and was able to find the issue with my boiler in minutes. Couldn't ask for a better experience.
Andrea S.
November 2, 2021
Showed up on time. Good system with text to let you know they are on the way and who to expect. Very professional every step.
Vicki G.
October 31, 2021
Horizon is a wonderful company to work with. They are knowledgeable, professional & reliable. They’re employees are very friendly and nice to do business with.
Rebecca M.
October 15, 2021
Reese was very polite. All the guys were very conscientious in my home, kept work area neat, and cleaned up well when finished.
Martin P.
September 28, 2021
The temperature upstairs is fabulous. The old unit did not work nearly as well.
Matthew C.
September 28, 2021
Responded within the hour for commercial emergency service
Wayne S.
September 22, 2021
Ever since the new AC was put in the Master bedroom is cooler.
James B.
September 19, 2021
Fun to hear the guys enjoying their jobs, have no questions because the walkthrough was so thorough.
Barbara R.
September 14, 2021
Installer was polite and kept my home clean. We have complete confidence in Horizon.
David P.
September 12, 2021
Great job with my new system replacement. Wonderful guys, love their enthusiasm and their laughter.
Summer E.
September 7, 2021
The guys did nice work on my new furnace install.
Reymond S.
September 5, 2021
We are so happy with our new system. House is comfortable, units are quiet. We couldn’t be more thrilled.
Jordan W.
September 3, 2021
I have worked with and met many contractors over the years- Horizon is superb. I have never seen anything like it. From start to finish – Great.
Carl R.
August 31, 2021
Very happy. We can sleep upstairs now and couldn’t with the old system. It is comfortable throughout the whole house now.
Raymond A.
August 30, 2021
Ever since my new hvac system was put in my home is very comfortable. The guys did a good job and took the time to explain everything to us.
Jessica H.
August 28, 2021
I am thrilled with Horizon, the lead installer Reese and the Air Conditioner.
Jamie T.
August 27, 2021
AC is working great since the installation.
Brandon S.
August 25, 2021
Guys were very respectful of our home during the furnace and air conditioner replacement-they covered and protected our furnishings and floors.
Leslie N.
August 23, 2021
The service technician was readily available and professional. He diagnosed the problem quickly and repaired the problem. He explained clearly what the monitor would do to resolve future drainage problems.
Billie C. E.
August 23, 2021
I liked that I was asked about where holes in the side of my home would go before the installation of the high efficiency flue and lineset before equipment was installed.
Brandon O.
August 22, 2021
I wish I likes my job as much as these guys.
Eileen B.
August 20, 2021
Professional and clean, beautiful work alongside existing set lines. Thanks for keeping standards high!
Jean B.
August 20, 2021
Great service.
Brenda L.
August 18, 2021
Very happy with the service received and the guys.
Lou G.
August 16, 2021
Huge difference from old cooling system. This one is so even from room to room. Thrilled with the results, and the guys were all very professional.
Lovie D.
August 9, 2021
The guys did a wonderful job with my air conditioner replacement. The air feels cleaner somehow.
Jose L.
August 8, 2021
The installers were fantastic, they work hard and have fun. We got a kick out of it, and we trust the work done was done right.
JessicaMarie M.
August 6, 2021
Our installer Reese excelled on the project – he deserves the perfect jobsite award.
Shannon M.
August 5, 2021
Your installer Keith is fantastic, “I don’t think there is anyone better”. We are shocked by how much quieter the new furnace is. Very pleased with the results – two thumbs up.
Louie A.
August 2, 2021
Your installers left my crawlspace a lot cleaner than the last company I had working on my system. Reese explained everything very well and we are very happy with the results.
Chan S.
August 2, 2021
Ever since our new furnace was put in, our home is now comfortable; we even have more heat in the basement. Installers were great, would highly recommend.
Radium D.
July 26, 2021
Superb service and knowledge.
Tim D.
June 26, 2021
These folks were great. They got me scheduled very quickly, within a day, whereas other companies were saying it would take 2 weeks to come out. The tech was on time & very professional and easy to talk to. He performed diagnostic tests on my furnace blower and AC unit and identified the issues. I chose to do the repair work myself to save on cost, but the tech took the time to answer all my questions and give me tips on how to do the job. He was very informative and very helpful. This company was easy to work with, straight forward, and helpful.
Thanh N.
June 14, 2021
They were very responsive and good communication. They addressed any issues I had and did repair carefully. Got my ac fixed in time for the summer.
Laura L.
June 10, 2021
Very nice results, feels like a totally different house.
Kris C.
June 8, 2021
Easy to get a hold of 24/7 and scheduling appointments is easy and convenient. Technicians are always knowledgeable, considerate and polite.
RHS D.
June 8, 2021
New system is a bit quieter but feels so much better everywhere.
John M.
June 5, 2021
Temperature is much more even now that we run the fan in circulation mode.
Katherine J.
May 29, 2021
We are very satisfied with our decision to go with your company. Reese and Jonathan did such an amazing job.
Decker H.
May 23, 2021
Keeping our new system 4 degrees warmer and it feels better on all levels.
Nikolas Y.
May 22, 2021
Initial walkthrough and diagnosis was very pleasant. Eric, the tech was informative and polite. Carolyn, our consultant who set everything up was a pleasure to work with as well.
Diya L.
May 22, 2021
Definitely feels better all over the house. The new thermostat is so easy to use, very excited about that!
Milan A.
May 20, 2021
Our building inspector said the installation looked very well done. Impressed that the GM brought lunch out for the installers, and their laughter was contagious.
Veen R.
May 8, 2021
We are way more comfortable on all three floors now, since our equipment was replaced.
Jacob C.
May 5, 2021
Amazing that the project was completed in one day. I appreciated the electrician using thinner breakers, I still have space available for my renovation now.
Jesse O.
May 4, 2021
Still experimenting with what the best temperature to set the new system at, we did notice it is not so frigid downstairs anymore, and upstairs is super nice.
David W.
May 3, 2021
We are so comfortable in our home now, everyone worked so well together.
Cathie K.
May 1, 2021
Horizon helps me sleep better at night.
I feel safe because they keep my furnace, humidifier and air conditioner functioning efficiently and safely.
I have experienced costly catastrophes in the past when these utilities were not monitored professionally.
The stable of service and maintenance professionals at Horizon are among THE most courteous, kind, professional and savvy I’ve had the pleasure of dealing with.
Horizon has recently added a plumbing expert to their crew.
This is a great, family-like business!!!
Tracey K.
May 1, 2021
Ended up turning the temperature up in the house, the air conditioner was working so well, felt too cool.
Betty V.
May 1, 2021
The technicians were so nice, they cleaned up after themselves. The whole time they were working I could tell they enjoyed what they were doing as they were so happy.
Pedro O.
April 30, 2021
Remembered Reese from earlier service work, he always does a great job.
Anthony A.
April 30, 2021
New system feels great, I am very comfortable.
Susan A.
April 29, 2021
Jonathan replaced my air conditioner and had to turn the temperature up, it was working so well, I got a little cold.
John D.
April 29, 2021
Turned on the AC for the first time yesterday since it was replaced to test it. It is so quiet. So is the furnace motor, compared to my last one.
Arthur P.
April 29, 2021
We are so happy with the work done on our heating system. It is working so much better now, thank you.
Marc L.
April 28, 2021
Another HVAC company spent less than 30 minutes looking at my furnace and came up with a 5,000 bill. Had Erick from Horizon come out and was able to confirm that the furnace was working at factory specs. He took his time explaining everything and looking at my furnace. Great work and will use them again.
Matthew S.
April 28, 2021
Your installer Reese and his helper did a great job.
Eric W.
April 28, 2021
Basement is cleaner now than before all the work you guys did. Your guys are amazing.
Tina L.
April 27, 2021
We are very happy with the new thermostat and air conditioner. Good job.
Edward P.
April 27, 2021
My basement was always a lot cooler than was comfortable, by opening some vents and the addition of the return air, it is much nicer now.
Nicole L.
April 27, 2021
My old furnace was so loud before the new one was put in. The installers were awesome. I can hear my tv from the kitchen now.
Mollie R.
April 26, 2021
Reese was so great, such a hard worker. Left my house cleaner than he found it.
Scott C.
April 26, 2021
My water heater went from leaking everywhere to brand new, so quickly it was amazing. Thank you guys.
Stacey F.
April 25, 2021
All the installers were so kind and courteous, polite, very respectful of my home the whole day.
Henry S.
April 25, 2021
Guys did a nice job with my new air conditioner. Nice property protection procedures, and thanks for not letting the cat out.
Vicky B.
April 24, 2021
Furnace that was replaced is very quiet. Installers were kind and thoughtful.
Judith W.
April 24, 2021
Replaced my furnace and thermostat, all the workers were polite and clean cut.
Kathleen H.
April 17, 2021
They will be installing new furnace, ac and hot water heater on Monday
Nicole W.
April 4, 2021
The temperature is much more even now. Love not having to hear it run. I am more comfortable now at a lower temperature than with my old unit.
Rachel O.
April 3, 2021
Jonathan and Reese did a great job with the heater. It is working better than good – terrific!
Regina W.
April 3, 2021
Just wanted to take a quick moment and let you all at Horizon know how pleased we are with our new furnace. There really was nothing that could have been done better. Reese and all the guys here were great.
Lindsay B.
April 2, 2021
Have used you guys for years, and when I crashed into my garage door, Carolyn was here right away to make sure I got exactly the door I was looking for. Great work.
Lyle P.
April 1, 2021
Great experience with the Horizon sales and services team. We had entire new HVAC system installed to replace ancient equipment. Out of 3 quotes Horizon was similar in price but exceled in providing information not mentioned in other quotes (like permitting and code reqs), not over-selling or pressuring into unnecessary equipment, and expert installation. Technicians replaced forced air furnace and AC all in one day and did great, clean work
Bianca M.
April 1, 2021
I love the new system, the thermostat is great, house is even in temp. Everything was left really clean, and the inspector told me the installers did a nice job.
Rocco K.
April 1, 2021
My home has been nice and toasty since you put in the new furnace, Thomas was great. Nice job.
Janice J.
March 31, 2021
Wanted to express my appreciation for what a wonderful job your technicians did. They cleaned up nicely at the end of the day. Reese did a nice job cutting the drywall we discussed removing and Jonathan’s explanation of how to use the new thermostat was very helpful for me.
Rose J.
March 31, 2021
It was a wonderful day during the install, new system is quieter and I can now sit on my deck and not hear the air conditioner running.
Melissa P.
March 30, 2021
Both condensers look beautiful. Very pleased with my choice to use Horizon, 100% Satisfied.
Pamela T.
March 29, 2021
My house since the replacement of my cooling and heating system is even in temperature throughout. It is also significantly quieter than my last one.
Lauren R.
March 28, 2021
Your guys did a great job, the walk through after the install was very helpful and appreciated.
Yolanda H.
March 28, 2021
All the guys were courteous and polite. Reese ran the project well.
Melissa K.
March 27, 2021
Very, very quiet system. Lineset looks fantastic outside. I’m sleeping comfortably now, thanks.
Maria B.
March 27, 2021
Great experience, I’ve even noticed a reduction in my electric bill.
Jacqueline M.
March 26, 2021
Everything is good since the service; it is always a pleasure working with your techs.
Kristen K.
March 26, 2021
Reese answered the questions I had about the humidifier, very happy with Horizon. Job well done.
Penny R.
March 25, 2021
I’m now warm and comfortable. The system is working much better than the old one, and your installers even protected my carpet and flooring.
Zied C.
March 24, 2021
Nice job. Good workmanship. Thank you for cleaning up and putting rugs back in place.
Mike P.
March 23, 2021
My home feels very comfortable. The installers were great. I love-love-love the hot water.
Molly L.
March 23, 2021
Guys explained everything very well, meticulous job.
Lindsey M.
March 22, 2021
Left my home in immaculate shape. Technicians were nice – individuals you would like to have in your family.
Tanya B.
March 22, 2021
New furnace brings the house to daytime temp in about ½ the time as the old furnace. Everyone was on time. Very pleased overall.
Anne N.
March 12, 2021
We have used Horizon for at least 4 maintenance/repair visit over the last 3-4 years. Both furnace and AC.
In late February, our VERY old furnace went out (the night before a foot + of snow feel on Denver).
#1: They were at our door within an hour of our call.
We weren't surprise to learn that it was time to say goodbye to our 19 year old furnace.
#2: They had their quote specialist at our door with in 30 minutes of making the decision to replace and she offered space heaters for us for the night.
#3: Furnace replaced the next day with a great crew of guys---not only were they on time but they came 30 minutes EARLY in a foot of snow and helped shovel our sidewalks and driveway before they worked all day at our house. Now we are toasty warm!
I see some on reviews mention they may cost a bit more--what is your time, peace of mind, EXCELLENT customer service, and warmth worth?
Planning on using them for a BIG AC replacement later this spring.
Heather M.
February 16, 2021
Horizon was a lifesaver. I couldn’t have been more pleased.
Ed S.
February 13, 2021
We have used Horizon for 20 years. Always professional.
Danae
February 9, 2021
Horizon is so efficient, easy to schedule with, they communicate clearly, gave me a heads-up call when they were on their way, updated me during and after they were finished working on my furnace! I so appreciate them explaining everything to me and kindly answering my questions! So glad to know about this company!
C M.
January 12, 2021
Horizon scheduled my repair appointment for the following day. They are extremely competent and reliable. They also offer an excellent maintenance program for furnace and AC maintenance that is very reasonable and dependable.
Terra S.
December 20, 2020
We have trusted Horizon Services for almost 9 years now! Great customer serviceman’s our furnace and A/C work great!!
Lacey G.
December 9, 2020
I just bought my first home and had concerns about my furnace (it’s 20 years old) so I called to inquire about an inspection to help ensure it was ready for winter. I was able to get an appointment with a technician the same day that I called and he was very professional, friendly, thorough, and explained everything in a way that was easy for me to understand. I would highly recommend them.
John N.
November 28, 2020
Very helpful and timely.
Mary B.
November 11, 2020
Prompt efficient and very pleasant to work with
Greg R.
November 2, 2020
Reese was very friendly professional and he did a great job servicing our furnace!
Ken R.
October 25, 2020
Great service, very responsive, explained what the problem is and need to get parts since today is Sunday.
Manuela P.
October 23, 2020
I have used Horizon before we got our Ac unit installed by them a couple years ago. I absolutely love this company, the techs and the very sweet ladies in the office are amazing. Our heater stopped working overnight and woke up to an icebox of a house with small children. They were able fit me in same day for maintenance. We had been told by a previous company that we had to replace the whole unit. Brad with Horizon was able to replace a piece and do maintenance that fixed the issue. He was very professional, knowledgeable and patient with my 3 month old puppy who kept getting in his way. We plan on replacing the unit eventually but its good to know that our family won't have to suffer the cold winter. We will probably using Horizon again.
Marvel H.
October 11, 2020
Called to check before they came. Were on time. Explained everything they did as well as answered all our questions. Will continue to use Horizon for all my HVAC needs.
Kristen N.
October 5, 2020
Always a great experience! We get so busy so it works perfectly that they reach out to us to schedule time to come out and do maintenence. Love that we have a service that we can depend on and trust!
Jim P.
September 23, 2020
From initial contact with Caroline, every step of the sale and installation was handled in a prompt and professional manner. Communication from Liz was excellent! Jonathan, Reese, and Jordan were courteous and professional throughout their workday. Jonathan was very knowledgeable and explained everything thoroughly. Highly recommend Horizon Services!
Nancy D.
September 15, 2020
So far my experience with them has been very good. The have been on time, have explained everything well, and seem to have typical charges for these services. They were recommended to me by a neighbor. I’ve used their services twice and am under contract with them.
André S.
August 28, 2020
Carolyn and Michelle did an amazing job on the phone helping me to figure out next steps based on my unit after I received a diagnosis and 8000$ estimate for replacing my condenser. We decided the best thing would be to get a second opinion from an expert since the system wasn't close to end of life. Jonathan arrived on time the next day and was able to diagnose the issue correctly and perform the repair and maintenance that was due for less than 900$. I couldn't be happier about Horizon's professionalism, expertise and customer/service focus.
Sean W.
August 25, 2020
Selling a home that required service on HVAC. Representative followed safety protcols, was professional and performed necessary service work. Communicated outcomes of the service effectively.
Greg C.
August 21, 2020
We have used Horizon for the past 15 years. They are top notch. They are able to clearly describe the issue system is having.. they have the parts on hand to repair. They are also ready to bring in extra techs and resources when the problem is discovered to be larger than a simple fix. They are thoughtful, professional and leave your house clean.
Alexander R.
August 11, 2020
The technicians were very professional and got the work done quickly. I can’t speak to the overall value from a pricing perspective, as it’s 94 degrees outside and we just needed our AC fixed Immediately.
Lauren F.
August 4, 2020
I absolutely love this company. Every technical is extremely knowledgeable and helpful. I recommend this company to everyone I know. :)
Tom S.
July 27, 2020
Guys found the problem and corrected in no time. Was our AC unit. I will call them for all of my problems that arise. I feel like I can trust them.
Respectfully
Tom Solomon
Jeff C.
July 12, 2020
Thomas did a great job of explaining everything and helping me out. He didnt try to upsell or give me things I didnt need. Definitely would call Horizon again.
ColoBrwer
June 29, 2020
I have been using Horizon for several years to maintain and service my HVAC system on two different houses. I would recommend them to anyone looking for a reliable, punctual and professional group that has excellent pricing and stands behind all their work.
Tricia K.
June 18, 2020
We use Horizon for our heating and cooling system maintenance. They always do a great job and are very professional
David L.
May 9, 2020
Two jobs about a year apart, Furnace replacement, and Water Heater replacement. Great work. Great communication. Very professional.
Rob P.
April 27, 2020
Horizon Services has been my go to HVAC company. I’ve used since my system was install poorly by another company. Horizon came in and fixed the issues(the other company couldn’t fix) and got my system running correctly.
James W.
April 24, 2020
Thomas Creamer was the technician. Very courteous, professional and knowledgeable.
Doc D.
April 14, 2020
I count on Horizon sending a qualified, professional tech to my home for service. In most cases I have seen them before and welcome them back.
Brian W.
February 27, 2020
Always great service!
Richard H.
February 20, 2020
Really appreciate the quick response. We've been customers for years, and always receive good service
Kirt M.
February 14, 2020
Our furnace died Feb. 3, at 7:00pm which the night that we got 15 inches of snow and zero degrees during the night. Horizon had installed this furnace 15 years ago so called them at 10:00pm, got their answering service and decided it wasn't an immediate emergency and could wait until the next morning. Horizon called then and had a repair technician at our home at 10:00am. Found the problem and decided the repair cost was to much to put into an old furnace so they arranged to have Carolyn, their sales rep, come to the house in a couple of hours. We listened to her presentation and decided on the new furnace that would be best for us. She was able to work our installation in the very next morning. She also let us use 2 electric heaters to help keep our home somewhat warm until they arrived the next morning. The service techs arrived at 7:30am, put down carpet protection covers, had the old one out and the new one installed by 3:00pm that afternoon. The service was excellent. Horizon was amazing and one of the best in Denver. They are a little more expensive than the local joe but their attention to detail and follow-up is awesome and the little extra cost is well worth it. We love our new Trane furnace. Way to go Horizon!!
Susan S.
February 10, 2020
Hands down the best HVAC and home maintenance company we’ve ever had. Consistently available, on time, upfront about issues / costs, and professional.
Bill C.
February 3, 2020
Always professional but also friendly. Very reliable.
T G.
January 27, 2020
The techs from Horizon were right on time, answered my many questions, and checked in with me throughout their repairs. I highly recommend this company.
Dave I.
January 26, 2020
Horizon does a great job keeping our home HVAC running well. We also use them at our rental property for HVAC. i would recommend them
John H.
January 8, 2020
This is the second time I've worked with Horizon Services for work at my home. They are very responsive, polite, and professional in all facets of the business. Reese came to my home to service my furnace. He called 15 minutes before my appointment time to let me know he was en route. He arrived exactly on time, and went immediately to the task. Explained everything clearly, and left my house looking better than before he arrived. Definitely recommend them for home services.
Ryan P.
December 29, 2019
Furnace went out Saturday evening. Was on calendar for Monday, although was able to reroute a technician to on sunday AM. Got us back up and going during a cold snap. All staff very professional through out entire process!!
Jeremy E.
December 24, 2019
great job with installation. Great job with regular check-ups.
Jeremiah D.
December 5, 2019
Super nice and get the job done as quickly as possible. Helped us out big time when furnace broke during the first cold snap this year.
Rory J.
November 29, 2019
Called Horizon out after our furnace died on us, they were able to diagnose, repair, and get our system back up and running. They even took the time to help us understand and set up a thermostat schedule based on when we are home. Outstanding service and very knowledgeable crew!
Claire M.
November 13, 2019
Our technicians have always been professional, effecient and careful with our home. They wear shoe covers and pay attention to going in and out and our dog. I would recommend Horizon Service
Brian M.
November 12, 2019
Tom was very professional and friendly. These guys do excellent work. Would definitely recommend.
Patrick A.
September 25, 2019
Keith and Brad were very professional and efficient. Would and do recommend Horizon Mechanical every chance I get
David I.
September 9, 2019
excellent work, good people
Sonya S.
August 24, 2019
Horizon never disappoints when it comes to the annual AC maintenance. From the sales team to the technicians. Thomas is always so friendly and knowledgeable .
Andrea M.
August 14, 2019
Horizon Services was extremely responsive. I was having an HVAC issue and they sent a technician, Jonathan, out right away. Jonathan was very polite, professional, and knowledgeable. He helped to educate me about my HVAC unit, did a full inspection and made some improvements, and gave me great information about the company and services offered. Thank you Horizon, and Jonathan, for a wonderful experience!
Charlie L.
August 12, 2019
Fast and friendly!
Stacey N.
August 10, 2019
Checks all boxes for customer service! You could not ask for a more helpful, friendly, safety-focused company. Keith was very helpful and kind during my annual maintenance check. I appreciate the email with the picture of my service tech, that is a great touch!
Peter K.
August 5, 2019
Horizon was able to come within 24 hours to evaluate what was wrong with our AC unit even though the metro Denver area had been on an extended heat wave and our regular AC service provider was booked for three weeks. The technician was prompt, responsive, and resolved the problem with our AC. The service call was thorough and fairly priced.
Joe C.
August 5, 2019
They may be on the high end as far as cost, but you get what you pay for. 5 stars says I was completely satisfied with my experience.
Leland P.
July 30, 2019
On the 17th of July I had two service technicians
come and check out my air conditioner that I could not get running. They were very knowledgable and walked me through everything they were doing, They were professional and did a great job. I would definitely use them again ,
t
Angela J.
July 29, 2019
Thomas provided timely and detailed updates of the services performed. Great communication and technical expertise!
Manuela P.
July 23, 2019
Installing a brand new ac into your home is expensive. I did alot of research before picking out a company I wanted to call. Horizon was not my first choice but I'm glad I called. From my first impression from Liz to Carolyn the sales consultant and all the tech guys have been amazing. Carolyn came out to our home sooner than expected she fit us into her schedule as soon as a couple days. She gave us all the information without over selling and was so kind and friendly. I would definitely recommend and keep using their services
Brandon L.
July 6, 2019
Horizon was very professional and answered all my questions. It never felt that they needed to rush off. Keith was very helpful and informative.
Barbara B.
June 18, 2019
Thomas was courteous, educated, and very very efficient. he explained so much more than any other company I have ever worked with. Definitely have adopted this man and his company!!! Carolyn and Liz were also always on time, and made me feel so taken care of~!!!
Anna and Greg W.
June 13, 2019
Thorough, not pushy on repairs, have a fair assessment of our HVAC system. Would highly recommend.
Pamela M.
June 3, 2019
Keith was in communication before his arrival. As always, all techs have clean uniforms, shoe covers - very professional. Keith even asked me - "I will be going in and out a few times - would you like me to knock or just come and go as needed?" NICE! He spent some time after service to go over our system, its age, maintenance options, etc. NO PRESSURE - just giving me information. Now I have some items on MY radar for future decisonmaking! Great work Horizon! Your crew is exceptional!
Vicki G.
June 2, 2019
Horizon is always prompt, professional and does a great job.
Lori D.
May 28, 2019
We have worked with Horizon for years. Simply put - they are great! They reach out to us when it's time for our checkups, they always show up on time, and they also take the time to explain things. I highly recommend the team at Horizon!
Ron C.
May 17, 2019
Erick and Jonathan did a Spring maintenance check on my A/C. Everything was okay. They were quick and efficient. Asked if I had other plumbing issues and if my garage door was working properly.
Doc D.
May 4, 2019
Thomas delivered the quality service I expect from Horizon
Tj N.
April 29, 2019
Fantastic service, Horizon has always treated us well and excellent timely service.
Barry S.
April 20, 2019
On time, very courteous, knowledgeable, pleasant experience.
Ruth
April 4, 2019
I’ve been a long-term customer of Horizon. All the persons who service my home are prompt, friendly, respectful and knowledgeable. I’ve never regretted doing business with Horizon Services. You won’t either!
Andy R.
April 2, 2019
Keith and Jonathan had looked after my old furnace and a/c for a few years before I had them replace the whole system with hi-efficiently units and added a humidifier and it almost cut my monthly bills in half. It was worth it to keep up the annul maintenance contract that covers Spring and Fall cleaning and tune up, plus they are capable of service/flush my on demand hot water heater and garage door. Always professional, arrive on time or early, and available for emergencies. I would always highly recommend Horizon!
Susan D.
March 14, 2019
David, Jonathan, and Carolyn were great to work with. All were very professional, arrived on time, and didn't leave until all my questions were answered. I hope they gave me a competitive price on my new furnace and water heater and plan to call in the future for my annual maintenance inspections.
Jordan C.
January 30, 2019
Our heat went out during the polar vortex! The Horizon guys showed up within the hour, first thing in the morning. Ben and Jon were great, very friendly and professional, they got our system back up and running in no time. Highly recommend!!
Joan G.
January 22, 2019
David quickly diagnosed the problem and effectively repaired it. He was courteous, efficient and knowledgeable.
Tom K.
January 13, 2019
Ben & Jonathan performed semi-annual checkup on the system this morning. As my experience always has been with Horizon, they were extremely courteous and professional. I would highly recommend Horizon to others.
Steve C.
January 8, 2019
Great service! David did a fantastic job checking out the furnace and keeping it in tip top shape!
52LASS
December 19, 2018
Horizon installed our air conditioning about a year ago. Jonathan took such care, expertise and pride in his work. When our furnace went out a week ago we called Horizon. David came out Sunday and once again the level of knowledge and expertise was impressive. We will continue to trust this company for all our heating and air conditioning needs.
Elizabeth S.
December 12, 2018
Always fabulous, thorough, and trustworthy.
M G.
October 27, 2018
I've used Horizon Services every year since we bought our home in 2013, initially for a furnace repair and then for ongoing annual maintenance and inspection. The techs are always very knowledgeable, and I appreciate that. Sometimes, they have suggested minor improvements, explained in a straight-forward way with the expertise to back it up , but the techs are never pushy and I don't feel like I am being upsold or fearmongered. This year, our tech was David, and as expected he was professional, polite, and respectful of our home and our pets. After he completed his inspection we talked about his findings and the performance of my furnace; David's honesty and proficiency left me at ease and with peace of mind about the function and performance of our furnace for the coming winter.
Amanda L.
October 20, 2018
I've been using Horizon for over 6 years now and I've been extremely pleased with their service. We are on their maintenance plan so that they service our home twice a year. They do excellent job in keeping everything running in top capacity for our home.
Janna E.
October 18, 2018
When our furnace went out, we called 10 different companies and Horizon was the only one who came out same day! They had scheduled our appointment for the day after, but had a cancellation and fit us in within a few hours. Their Tech, David, came out. He was running behind due to traffic but called every so often to keep us updated. He was so friendly, and didn't make me feel ignorant when I was trying to describe our issues. It turned out that our Thermostat had died. He helped us wire in a new one, and we were back to warmth! I can't say enough about how great he was, as well as the company. :).
Leslie H.
September 30, 2018
I've been glad to be a customer of Horizon since December 2010, when I noticed a leak in my water heater. I've been on their monthly maintenance plan ever since--they proactively contact me twice a year for my AC and heater checks before the summer and winter. The technicians are always pleasant and professional, and they are careful in my home--always putting covers on their shoes each time they are in my home. I also enjoy working with the office team who help me quickly, efficiently, and plesantly.
Chris D.
September 28, 2018
I have nothing but the highest confidence in Horizon Services. We have used them from simple maintenance, duct cleaning and even a furnace replacement. They have only exceeded our expectations time and time again. Thank you Horizon.
Gloria B.
September 14, 2018
Excellent service! Honest and very reliable company. I have used them several times and will continue to do so. They are able to figure out solutions to complicated situations. Highly recommended!
Jeannette A.
September 8, 2018
Very courteous, knowledgeable, took time to walk us through all of options and let us decide how to proceed. Technician was really nice.
Sean M.
September 5, 2018
I had this company come out and do my air duct cleaning. Very professional and very clean. They took their time and did it correctly. the person I spoke to to make the appointment was very professional. Picked the best time and day that worked for me. I would highly recommend this company for any of their services.
Diane M.
September 1, 2018
Very thorough job cleaning the ducts and checking the furnace. Technician was timely and friendly.
Lauren F.
August 17, 2018
David was wonderful. This is a very reliable and trustworthy company that truly looks out for the best and the people they work with.
I just wanted to come back and add another review. Johnathan was here today and was outstanding. I can’t say enough positives.
Steve F.
August 10, 2018
Have used Horizon for a number of years. Highly professional. David was the last tech sent out by Horizon. They have all been superb.
Ron W.
August 4, 2018
I've been a Horizon customer for several years, and have always been happy with their service. Although they're not always the least expensive option for HVAC products & services, I'm always impressed by the level of service they provide.The techs are on time, knowledgeable, do a great job, and explain fully everything they've done.
Holly M.
June 5, 2018
Have been using Horizon for the past few years for maintenance and repair of our HVAC, and recently had them clean our vents. We have been happy with their service and their professionalism. Have not had problems with their work, and if there was ever an issue after a visit, they came back out and addressed promptly. They will usually point out things that they note that could become potential problems, but it is never a high-pressure sell.
Rich C.
May 26, 2018
These guys are professionals. Not the cheapest, but you absolutely get what you pay for, and with these guys you get top-notched service. I've used their service plan for the past 5-6 years, and am always impressed with their professionalism and quality of work.
Robert P.
May 9, 2018
I have worked with Horizon on a couple of projects and they were very helpful in determining our needs for heating and air conditioning. On another occasion they evaluated our water heater. Technicians were very friendly and professional, seemed very knowledgeable for the project they were working on.
Matthew C.
March 19, 2018
Very good technician. He was able to be here early, and within an hour, he had the heat working again. Friendly and knowledgeable, he answered all my questions and got heat back to me and my family. I really appreciate the professional quality and the friendly service. Thanks!
Richard B.
August 18, 2017
Horizon has always done a great job with my Heating and Air. I have also enjoyed their dryer duct and garage door maintenance. Very professional and always available.
Cindy R.
July 22, 2017
I contacted Horizon on a Saturday afternoon after our AC went out. They offered to have someone come at 11 am the next day (Sunday) for no extra trip charge than they charge during the week. I met a technician who arrived at 11 on the dot the next day. He determined that we needed a new AC and furnace since this until was 16 yrs old and the coolant wasn't made any longer. He called a coworker who does estimates and gave her some information about the unit. Even though it was Sunday, and her day off, she offered to come out and measure. We were given 3 options and scheduled the installation for 4 days later. Three professional, articulate, smiling employees arrived at 7:30 am, put on shoe covers and began covering the carpeting where they were going to be working. At 3:30 I got a call that they were finished and they showed me what they had done, how to work the thermostat and they cleaned the whole area and even replaced a vent cover that was missing screws and had fallen down some time ago. They handle the paper work for the $500 Xcel rebate and mail it for you. As they were leaving I heard one guy say to the other ,"Great job today" which told me a lot about their culture. Horizon understands customer service, knows what they are doing technically and hires and trains happy, professional employees. Horizon exceeded my expectations from the first call until they made arrangements for the inspection. I would use Horizon again in a heartbeat.
Craig S.
July 15, 2017
HIRE THIS COMPANY!!! We just had our furnace and AC replaced and they did MORE than they promised. Before Horizon our 2nd floor was 8-10 degrees warmer in the summer and now after the installation the upstairs and mainfloor are exactly the same!!! They are professional from setting up and doing the estimate, installation, inspection and follow-up! I requested service a few days after the install and they came out that day! I would recommend them to everyone!
Thank you Horizon,
Craig
Tanji W.
July 10, 2017
Called this morning and was helped right away. Tom, Jonathan, and Fred did their best to make it efficient and relatively inexpensive. Tom helped me troubleshoot over the phone and when there was nothing left for me to try, sent out the guys. They figured out the issue right away, which was luckily just a loose wire in the furnace, and my A/C is back on track keeping the dogs and myself sleeping much better. All in all, out the door under $150 which made my pocket book feel way more at ease. Thanks guys!!
Veronica H.
May 5, 2017
Horizon Services personnel are well trained and thorough in their work. I find this company reliable and efficient, good communication and complete explanations about the work that was done. I believe the rates are competitive. Horizon services my furnace, water heater and air conditioner. There are other services available which I have not used.
Mary B.
April 27, 2017
the technician came out to tune up our AC, he was prompt, thorough and explained everything very clearly. We have been very happy with Horizon!!
Debbie S.
April 11, 2017
I had Horizon Services install a new central A/C unit for me in a new home. Good customer service is very important to me and Horizon did not disappoint. My interactions with the office staff, sales and installation personnel were all courteous and professional.
Joan D.
March 12, 2017
So far, so good
Bonnie P.
March 8, 2017
Horizon Services comes to our house, twice yearly, to do a routine maintenance/check up on our furnace. Recently, Reese was here, doing that service for us, and while checking out our furnace, discovered several leaks in our flue. They were in an area that was hidden and not easily seen, so we hadn't noticed them. When he pointed it out to me, I immediately gave my approval to have it all replaced! Thankfully, he did such a thorough and professional job for us as it could have resulted in a carbon monoxide leak in our house with disastrous results! We can always count on the very BEST in service and professionalism from your company. Thank you, Reese, and Horizon Services!!
Alex G.
March 8, 2017
This is a wonderful company with wonderful people!! I would highly recommend them for any household needs!!
Joe O.
May 26, 2016
Working with Horizon Services was a pleasure! My AC and water heater were nearing the end of their lifespans. After my routine inspections I was given several options. At the time I decided to go ahead and have both replaced. I saw no need to make fixes or go through testing when something else might go out.
I worked with Liz and Carolyn to get the appointment set up and their prices were explained to me in detail. Reese and Josh came out and went right to work even though there was a roofing project going on that same day. I gave them kudos for that. They worked through it, and had the permits pulled. The city inspectors came out, inspected and signed off on their work. Everything continues to work perfectly! I would definitely recommend Horizon!
John K.
December 8, 2015
Very friendly and efficient service. These people are wonderful, from their sales force to their technicians. The install team was the happiest bunch of people I've ever encountered. Loving their work, and getting along so well together means that the job is done right. I would not hesitate to call them again and will recommend them to anyone who needs HVAC service or any of their other services.
Pamela M.
February 13, 2015
Absolutely first class company, people and service! They go above and beyond to educate and inform. Their level of communication is a 12 on a scale of 1-10! The communication, care and competency were exhibited throughout the event - from Carolyn coming by to estimate the job and make recommendations - to receiving an email with a photo of my technician and the truck he would be driving - to the level of professionalism in the tech who arrived - his communication and explanation of the job - and the time - and his care for my home - all exceeded my expectations! Horizon is my GO TO company! Thank you to all the professionals throughout the organization!
Mike W.
December 16, 2014
The technician arrived on time and even called me 30 minutes before the arrival time to let me know he was on his way. He did a thorough job cleaning and checking out the furnace. After the furnace maintenance was complete he helped me pull out my stove to check the gas connection for leaks. Above and beyond! Thank you!
Mike M.
December 4, 2014
Great company, great service. We are signed up for their Peak Advantage Service (which is a monthly fee that pays for a furnace tune-up in the fall and a AC tune-up in spring). It's nice because they call to schedule the appointment so you don't forget. There are no charges then when they arrive.
I have had great techs every time that take their time to do the tune-up and inspection, explain the results and provide suggestions for improvements. I would recommend Horizon to anyone!
Maier A.
November 16, 2014
My heat took a low dive during the first coldest week in Colorado and I was in desperate need of some assistance. Through social media, I was referred to Horizon because of their service manager, Jonathan Miller. He is actually from my hometown in Wisconsin and I have known him for many years- they were able to schedule him to come in and see what the issue was! Jonathan was very thorough and explained everything very well. I am a renter and have never owned my own home, so his help was extraordinary. I now have working heat, warm feet (wahoo!), and am aware of things that I wouldn't have known on my own.
Experience, expertise, and friendliness have won me over! Great job today and thanks again, Jonathan! You have a reference for life :)
Heather P.
November 13, 2014
By far the most professional and knowledgeable company I have ever worked with! We worked with 4 different people from Horizon Mechanical and all of them where top notch. They are not the cheapest, but they are not the most expensive either. You really do get what you pay for. Extremely dependable and trust worthy. You can tell they are the kind of people who genuinely want to do the right thing. They now have a customer for life!
Dave B.
September 28, 2014
Look no further...this organization delivered an absolutely first rate experience.
Last week, Horizon Mechanical installed a new top of the line Trane gas furnace, AC unit, and LCD panel based thermostat in my Centennial home. The service techs, Keith and Alex, were prompt, professional, tidy, patient, highly skilled, and perfect gentlemen. The installation was flawless, and we feel a huge improvement in the comfort of our home already. The sales experience (our rep was Carolyn) was also very professional, thorough, and prompt
This is a process and quality driven company - and it show in every customer touchpoint.
I know there were lower cost alternatives out there - but these folks delivered superior value for the money.
We are 100% satisfied with this company.
Andrea M.
September 9, 2014
We were in the middle of a renovation and half way through drywall installation when the ductwork started condensing causing some sheets of drywall to sag. I must have called 15 places to get someone to come out to see if we had an HVAC issue (or risk the drywall falling down!). Horizon came out within two hours and did a full check of the system. I was so pleased with the professionalism and how fully they checked the system "just to be sure". He even took the time to put stickers on the new furnace and gas lines. I would highly recommend Horizon to anyone.
Ed F.
August 29, 2014
The furnace install was great so when we needed a water heater we called them back. Very nice people to work with
MJB M.
May 24, 2014
Very reliable, thorough and knowledgable technician provided me more information than I had imagined in helping me make a decision between repairing a part versus replacing a system. I felt truly comfortable working with this company and will be using them for all future plumbing, heating and a/c needs.
Robert F.
May 16, 2014
Great Company. Very thorough and methodical when working on heating and sir conditioning system.
Frank O.
May 1, 2014
We have used Horizon for several years now, the guys are always professional, they clean up after themselves. Had them install A/C 3 years ago and have been completely satisfied.
Maggie G.
April 30, 2014
5 stars all around: Honest, knowledgeable, thorough, supportive, responsive, efficient, worry-free. Horizon did the heating and a/c for both my old home and my new. The techs are well trained and top notch. My sales rep, Carolyn was terrific. I also had a chance to work with Tom, one of the owners, and I'm impressed with his integrity. I heard of Horizon from a friend at work. I don't see big advertising for this local small business, so I'm glad I heard about it "thru' the grapevine".
Alison K.
April 26, 2014
Horizon does a great job. Their on-time, professional, courteous, knowledgeable and ethical. They do a very nice job.
Mary K.
April 21, 2014
Horizon Mechanical is a solid company all the way around. Each member of the staff is dedicated to making sure you are a satisfied customer. We are service contract members and it really takes a load off your mind to have them just a phone call away for heating, cooling & plumbing service.
Highly recommend.
Eleanor B.
April 21, 2014
Reliable, dependable and friendly ~ from the top down!
On a very cold night a couple of years ago, I came home to a cold house which was getting colder. Thanks to Team Dave Logan, I found the Horizon Mechanical folks, who got the furnace humming away again. Heat!!!
Shortly thereafter, I was gone for a couple of weeks and again returned to a cold house. The Horizon Mechanical folks were not daunted, and did what was necessary to get my furnace going again.
Since then, on a regular basis, they inspect and fine-tune my HVAC system. Thanks, Horizon Mechanical!
Robert O.
April 4, 2014
The ignitor on my furnace went out the coldest night of a week-long cold snap. I asked my boss who he used, and he said Horizon Mechanical was great. So I called them up and had a tech out within 6 hours! He was quick, courteous and wasn't pushy in trying to sell me anything more. I know who I will call next time I need my HVAC serviced!
Lynda N.
March 20, 2014
Many, many thanks to Nick, Alex and Carolyn for super-fast dispatch! Alex and Carolyn are awesome techs and excellent service reps!
Valerie R.
March 10, 2014
All of your employees that we have dealt with are pleasant, competent, and great to work with.
Melissa S.
March 7, 2014
We originally used Horizon when our furnace broke on New Years Day in 2010. We expected to have to pay a huge price because of the holiday, but we didn't! In fact they came to our house right away, was extremely friendly and charged us their normal rate. Since then anytime we need help with our heating, we call Horizon and get the same service every time. I can't say enough good things about them and refer them to all my friends.
Frederick K.
February 27, 2014
I would absolutely recommend Horizon Mechanical for any heating, cooling, or plumbing needs. I have been in a service agreement with Horizon for two years, and recently I needed to replace my heating system's boiler unit. The Horizon staff from the receptionists to the mechanical field engineers are all top-notch, certified, professional, courteous, timely, and all around great people! I have a new boiler system that was designed, properly sized, engineered, and installed by Horizon and I cannot believe the remarkable difference in heating in my home. I am a very satisfied customer and give the folks at Horizon my highest praises!
Levi L.
February 4, 2014
Nick and Alex were extremely professional and thorough. Very impressed with Horizon's response and service. Looking forward to continued service.
Katie H.
October 28, 2013
I had a fantastic experience with Horizon Mechanical. They showed up right on time, were incredibly professional and knowledgeable, and were very fair in price. I will continue to use them on a long term basis for all my heating needs.
Scott L.
July 17, 2012
Other than the fact that my AC broke and I had to pay money to fix it the whole experience was pleasant and professional. Starting with the phone call an appointment was scheduled for 26 hours later, not bad for July in CO. I received an email confirming the appointment with a picture/name of the technician scheduled to come. The technician, Don, arrived on time, was very friendly, knowledgeable, and clearly bright. He quickly determined the "Condensing Unit Dual Run Capacitor With Universal Turbo Replacement" was faulty and noticed some oils outside the fan motor. He explained the Capacitor Unit needed replacing before the fan could be tested and hopefully the fan would be fine but if not that might be an issue also. After replacing the Capacitor Unit the fan motor was fine so all is well. We have cool air again, and I now know there is yet another item marked "turbo" in my possession. :) Seriously, as a local company I was very impressed with every aspect of the experience and highly recommend Horizon. Scott.