Furnace and Air Conditioning Rebates – up to $2500!

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Is your furnace over 15 years old? It may be time to consider replacing it. Fall is the best time of year to explore your options. Trane is offering 0% APR with 36 equal monthly payments* or a cash rebate (up to $1,350). Their rebates are good through October 31, 2012. Xcel Energy has rebates on high-efficiency furnaces and high-efficiency air conditioners for their electric and gas customers (up to $1,120). Horizon Services will explain the rebate and financing options. Once you have a system installed, we will file all the paperwork for you!

Horizon Services does not charge you to speak to a Home Comfort Consultant. It is important to understand your options so you can make an informed decision.

Don’t delay; contact us for a free in-home site assessment and equipment presentation.

*The Home Projects® Visa® credit card is issued by Wells Fargo Financial National Bank, an Equal Housing Lender. Special terms apply to qualifying purchases charged with approved credit at participating merchants. The special terms APR will continue to apply until all qualifying purchases are paid in full. The monthly payment for this purchase will be the amount that will pay for the purchase in full in equal payments during the promotional (special terms) period. The APR for Purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For newly opened accounts, the APR for Purchases is [27.99%]. This APR may vary with the market based on the U.S. Prime Rate and is given as of [07/01/2015]. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. If you used the card for cash advances, the cash advance fee is 5.00% of the amount of the cash advance, but not less than $10.00. Offer expires [12/31/2016].

Buying an Air Conditioning System this season?

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how to buy an air conditionerIs this the summer you are going to either add air conditioning to your home or replace your existing air conditioner? According to public data regarding homeownership, most homeowner’s purchase on average 1.5 air conditioning systems in their lifetime. Since this is an infrequent purchase, most homeowners use skills they have developed in making other more familiar purchases and apply it to this purchase process. Are you aware of the fact that 50% of how an air conditioner operates is affected by installation? It is a good idea to know the company that you are going to hire for the job. Many people are under the misconception that the model, brand and size of unit to be installed are the most important facts of the purchase. They also think that as they look at proposals they are comparing “apples to apples”.  The integrity of the installation company, the skills of the installer, quality of the ancillary components used, the way the system works and cools your home, and the follow up afterward are the things you will remember long after the installation. Do you want good memories? If so, then the integrity of the company and their track record should be the first item on your list to investigate.

Let’s start with “who” Horizon Services is, then we can delve into how you can apply this benchmark to companies in your area. Horizon Services is a boutique heating and air conditioning service provider. The word boutique is descriptive of our style and level of expertise. We specialize in truly, one of a kind installation using state of the art equipment and installation practices.  It is our focus on integrity and taking care of our customers that sets us apart and creates a boutique style business. At Horizon Services we have NATE Certified Technicians on staff to install the air conditioner at your home. They have been trained to take the time during the installation to perform the manufacturer’s recommended start up. Because of our high quality installation and proper commissioning of the system, you will get what you purchased; a system that performs to manufacture specifications, is reliable and operates at the lowest possible decibel level. At Horizon Services our service technicians receive 50+ hours of training every year.

When you purchase a system from Horizon Services you are not exposed to any risk as to whether or not you will get a well designed and installed system. The Trane Company sends out a survey to every homeowner after we have performed a service call or an installation. The survey asks about all aspects of their encounter with Horizon Services. They ask questions regarding their experience from the time the first call is placed to our office, through the work, the follow up, our respect for our customer’s home, the price of the work performed and their overall impression of the service people, the work and the company. Horizon Services is the only company on the web site within a 5 state region with 100% satisfaction rating from our customers! That means that EVERY customer was satisfied with the service, the installation and the people at Horizon Services.

You may be wondering if a boutique service provider has elite pricing searching for financially elite homeowners. The answer is no we are not. Our prices are competitive; it is our workmanship that is in the elite category. We tend to attract homeowners who are looking for a company they can trust to do a great job, every time they call us. Our customers want a company that will do a complete job from start to finish while showing the utmost respect for their home, family and pets.

Now the question is what kind of a buyer are you? Do you like to have the job done completely and well the first time? Are you looking for comprehensive service or do you tend to shop for the lowest price and expect quality service? Do you trust your gut? Do you think you can trust the person in your home making a presentation because they seem like they know what they are doing and they seem trustworthy to you? Are you working under the assumption that you can look at proposals and compare “apples to apples”?

The best way to learn about a company is to ask your friends what company they used. It is also a good idea to call previous customer’s and get their opinions. We can provide you with names and phone numbers. Have a list of questions before you call them. Ask questions regarding:

  1. Their evaluation of the overall job
  2. Their satisfaction with temperature in their home
  3. The cleanliness of the work
  4. The respect shown for their home, family, pets etc
  5. The permit and inspection process
  6. Would they use them again?

If you are in the market to replace an air conditioner or add one to your home, we offer free on-site estimates. We will do a complete heat gain calculation as well as gather information regarding the ductwork in your home. To complete a heat gain calculation we measure every window in your home, measure exterior wall space and height of ceiling. This information will assist us in determining how much heat your home takes in during a hot summer day and what size air conditioning we need to install to overcome the heat entering your home. We will clearly communicate what you can expect the system to achieve and how best to use it. Our goal is that you will select us for the installation and then become a customer for as long as you live in the Denver area. Give us a try. There is no risk.

Reasons A Homeowner Should Consider AC Annual Maintenance

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From the Mouth of a Service Tech

Manufactures have been recommending annual maintenance on heating and cooling equipment since they have been producing these types of equipment. Yet, why are the majority of homeowners unaware of the need for this important annual check-up and tune-up? Well, this brings me to why this article is being written. As I stated before, manufacturers like Trane, Carrier, Lennox, York, American Standard, and Goodman (just to name a few) require that their equipment be maintained by a professional HVAC contractor. This goes for furnaces, as well as, air conditioners. It is stated in the warranty section of the installation, service, and maintenance manual that to keep the warranty up to date and valid, the equipment must be maintained, or the warranty will be voided. I like to use the oil change on a car analogy to explain it like this; If you purchased a brand new car and did not change the oil on the brand new engine for 15—20,000 miles, and then took it in for service because the car was having issues with the engine, the car manufacture and the dealership would not warranty the repairs because the maintenance was not performed at regular intervals.

The same requirements apply to air conditioning equipment. The parts sent in for replacement that are still under warranty, are randomly selected to be inspected and checked for defects by the engineers that designed them. And, they can be declined warranty, if the maintaining contractor does not provide maintenance documentation. Some people think it’s expensive to maintain and keep their equipment running properly. But in comparison to a $1000+ repair where warranty was declined—the price of maintenance sounds pretty inexpensive.

There are a couple other unseen things to consider when annual maintenance is neglected. I have taken quite a few classes to get certified, educated and licensed for my career path. A lot of the air conditioning classes I take, mention that if the refrigerant charge inside the air conditioning system is off by 10% it can hinder the efficiency of the unit by 30%. This “off charge” can mean too much refrigerant or not enough. It will turn a top of the line “20 SEER” air conditioning system into a “14 SEER” system; it could also turn your “14 SEER” system to a sub-par “10 SEER” system. To get a little technical, a system not charged correctly does not allow proper heat exchange through the refrigerant inside the lines. This could cause excessive amp draw on the compressor and ultimately lead to an uncomfortable situation throughout the home. A lot of people just want their AC to blow cold air. The air may still be cold coming out of the registers even if some of the vital parameters are off.

With that being said, the annual maintenance should be a pretty thorough inspection along with some minor cleaning to components. The inspection part of the annual maintenance is basically an evaluation of the AC system, as it provides a snapshot of every component and gives the contracting professional a basis (basis of what?). At that point, they can alert the homeowner to any discrepancies in amp draws on any motors, or temperatures and pressures throughout the system. As part of the yearly cleaning service I check to see if there is “water leaking around my AC.” If so, that is usually a clogged condensate drain or condensate drain trap. This condensate drain line should get thoroughly cleaned as part of the maintenance. Another way to help justify the cost of the AC annual maintenance is to think about the cost of water damage and water restoration. If a system is in an attic, on a second floor, or even next to a finished floor and that AC drain clogs up and leaks, it will create an unseen puddle that you may not notice for months. Imagine the cost of getting the water damage cleaned up, and getting the mildew under control. I would prefer reducing the chances and trying to prevent this from happening by just doing that annual maintenance.

I hope this helps some of the homeowners out there understand what “maintenance” is. It’s not just an inspection or cleaning. It’s not just a tune-up or preventative measure. It’s not just a filter change. It’s a skillfully planned service to keep the AC running efficiently, and promote the longevity of the system. You can rest assured, it will be money well spent.

Peak Advantage Service Agreement

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Great Reasons to own a Peak Advantage Service Agreement

  • Preferred Rates on Repairs  

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  • Eliminates Standard Trip Charges    
  • Doubles Service Parts & Labor Warranties  

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  • Preferred scheduling    
  • Preferred standard rates for overtime calls    
  • Reminders for scheduled Maintenance    
  • Complimentary Whole House Plumbing Inspections    
  • During your Clean and Check we will also do a basic visual inspection of other equipment in the home such as the water heater, humidifier & electronic air cleaner for no additional charge.    
  • 25% of your accumulated annual unit premium up to 10 years may be applied towards the replacement of that unit when purchased from Horizon Services.
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