James T. -Littleton
“Steve provided us with all the details and what was needed. He was very accommodating and professional. We ordered a new heater and air conditioning units. Told us when they would be there and were even early. Price quoted was the final bill. Very efficient, orderly and clean. Keith the service technician was very professional and polite as was the other technician. We would recommend Horizon to anyone.”
Bill M. –Greenwood Village
“We had family and guests flying in from all over the states and our A/C went out on Friday with the air temperature at 91! I called around and no one could arrive that day and the additional weekend charges were going to put a damper on the weekend celebration. Horizon was able to be at my home at 7AM on Saturday morning and had my AC working by 8AM, well before the heat arrived. Troy was professional, knowledgeable and friendly! I signed up for a yearly maintenance plan for the A/C and the Furnace. Our house was nice and cool for the holiday thanks to Horizon!”
Darla E. –Highlands Ranch
It was a Saturday – first HOT Saturday of this year Memorial Day weekend – A/C was not cooling and I thought great! We both work and I will be the one who has to ask off to come home and meet with a repair person next week. I looked on line to find a company and what caught my attention is NO EXTRA WEEKEND TRIP CHARGES !. Great! I called them to see if they just might be able to come today. This was 9:00 a.m. and Greg answered in a most pleasant voice and had a time for a tech to come out said he would call to confirm. Greg called and confirmed the time that Jonathan would arrive. Jonathan also called when he was about 30 minutes away. Jonathan was very professional, polite and knowledgeable about our A/C and had it up and running within an hour. He was not pushy about another part we do need to have replaced in the future and we could not be more pleased with Horizon Services and their service. Use them again? You BET Cha!
Hans H. –Centennial
“Great Experience. We’ll do business with Horizon again, they take care of our concerns, show up on time, go above and beyond, do the work they say they are going to do, and are professional at all times.”
Rachel B. –Englewood
“Horizon Services is an awesome company. They were very customer oriented with great and friendly attitudes. I will definitely recommend them to all my friends and family. Thank you!”
Dawn K. –Centennial
“Went above and beyond to make sure I was completely satisfied with their work. My AC works great and I will use Horizon Services for all my AC/Heating and Plumbing needs. They were fantastic!”
Marty M. –Littleton
“The tech, from Horizon Services, came out on the same day, after my furnace stopped working when it was 2 degrees. He was pleasant, answered all my questions as I looked over his shoulder and then he checked “one last thing”, which ended up saving me a lot of money. Turns out that “one last thing” was my thermostat, an easy DYI job. He presented all my options, professionally and honestly. It is rare when a service person (car, home, etc.) leaves and you actually feel good about the whole experience, but it happens. And they are locally owned … a double bonus. Thank you again.”
Dave G. –Highlands Ranch
“I had a furnace issue and Horizon was able to go out that day and fix my furnace. It was late in the day, but the tech offered to stay an hour later than normal to give my furnace a 20 point inspection. The price for everything was extremely reasonable and these days it’s very reassuring to find a company you can trust and not rake you over the coals. I will happily refer anyone to Horizon Services.”
Leroy & Sylvia C. –Centennial
Our consultant impressed us as very honest and having a good knowledge of the product. We did not feel high pressure at any time and he answered all our questions. When the installer came to install the furnace he was careful not to make a mess and did an excellent job of installing and cleaning up. Our building inspector was very impressed with the installation that was done.
Robin A. –Parker
I was very impressed with all Horizon representatives that I dealt with. Our sales guy was very helpful and easy to work with, answering all my questions. He was kindly persistent and patient for when I was ready to make a purchase. I was then able to get it installed right away. The installer was also very thorough with the installation and explained everything he was doing. During the follow up visit, I showed him the ducts that were making noise and he arranged to have it fixed that same day. When the tech came back out he was determined to make it perfect for me. Horizon has an excellent group of guys working for them, including all the follow up phone calls! You guys are great!! Thanks
Horizon Services performed trouble-shooting on an annoying droning noise our furnace was making. This involved individual part inspection and working with the furnace manufacturing engineering. Horizon did not give up and determined it was a unique furnace-tubing-house combination resonance. They addressed it by adjusting the inlet tubing configuration. Kudos to Horizon Services, how innovative!
David arrived promptly for the annual AC maintenance. He listened to the explanation I gave him about our system and clarified any issues he thought may need trouble shooting. He worked quietly and neatly at all times and made sure to keep all the doors closed as we requested.
He explained everything on completion of his service and suggested tips to increase the AC function. There were some niggle issues he suggested could be fixed but understood when we declined those services at present and did not push to 'make a sale'. He was very knowledgable and I would recommend him in a heart beat!