We've been relying on Horizon Services for the past few months now, and we recently had our AC upgraded and installed. The installation went smoothly, and the new unit works amazingly well. I will absolutely keep recommending this company as they treat us like family and do not beat around the bush in their business dealings. They have exceedingly knowledgeable staff that other companies lack, and they will give you a straight answer every single time.
- Callan B. 
We have used Horizon Services for over a decade now, across three different homes that we own. I find them to be very honest and knowledgeable about their services. The office staff is always very pleasant and helpful.
- Kathleen H. 
Our experience with Horizon began last summer during a heatwave. Our A/C had stopped working, and the company that had installed it would not be able to assist us for several days. Horizon promptly sent a technician who assessed the issue, obtained the necessary parts, and corrected the problem in less time than the other company could even bother to come take a look. When we needed to replace our furnace and water heater, we chose Horizon once again. They more than delivered. We appreciate the high quality of the products and the proficiency of the installation. Everyone we have worked with at Horizon has been exceptional. We highly recommend Horizon.
- Paula S. 
Mike and Caesar did their work in a friendly and professional way. I enjoyed meeting both. Always impressed with the people that Horizon Services sends to my home. They fixed a fan speed problem for me along with doing their regular six-month checkup on my equipment.
- Bill G. 
The service we get from Horizon is always excellent. Your team is very thorough; they always offer advice, and we feel like important customers. Thanks to Jonathan and Josh today. You guys are awesome!
- Suzette B. 
Horizon Mechanical exceeded our expectations in every aspect of our repair. The customer service of this company is the best I have ever experienced! From Greg and Rick in the office keeping us informed about the parts delivery, to Tom, the technician who handled the repairs, we couldn't have been more satisfied. The company's follow-up throughout the 6 weeks it took to complete the repairs was greatly appreciated. I highly recommend Horizon Mechanical—they have made us lifelong customers!
- Rick S. 
You don't see terrific service like this anymore. Horizon Services was GREAT from the start. They picked up on the first ring, scheduled my appointment for the same day, and texted me a reminder. They also texted me when they were on their way, without any 'we'll be there between 2 pm and 4 pm' nonsense. Zen arrived right on time. He was pleasant with my wife, explained the issue clearly, and was equally pleasant with me. Zen was knowledgeable, fixed the problem, and offered alternatives. He said all the right things. I hope not to need them again soon, but you can bet I'll call them the next time I have a problem with my furnace or air conditioning.
- Jeffrey S. 
Scott and Chris were more than 5 stars!! Professional, kind, and worked around our holiday dog hotel with huge hearts. We're grateful they were so thorough with the inspection and gave us a great recommendation. Thank you.
- Tricia S. 
Jonathan and Josh from Horizon came by to do a maintenance check-up on our furnace, which I recommend getting. They both did a fantastic job. So friendly and totally professional. Thank you, Jonathan and Josh!
- Edward B. 
We had an AC problem and were facing a long holiday weekend without AC. Horizon showed up and fixed the issue. They resolved the problem quickly and worked with us on several key cost issues. They were empathetic and helpful. I would recommend them without reservation.
- Peter T. 
